1. Overview
At SolarPanelGo (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit https://solarpanelgo.com (the “Site”) and use our services (collectively, the “Services”). By accessing our Site or Services, you consent to the practices outlined below.
2. Contact Information
For privacy inquiries, you may contact us at:
Email: privacy@solarpanelgo.com
3. Information We Collect
3.1 Information You Provide
- Personal details submitted through forms, including name, email, phone number, and address.
- Information related to requests for solar panel quotes, consultations, or support.
- Uploaded documents or images necessary for service requests or verification purposes.
- Correspondence with our support or sales teams.
3.2 Information Collected Automatically
- Browsing behavior on our Site, including pages visited, time spent, and clicks.
- Technical details such as IP address, browser type, operating system, and device identifiers.
- Cookies, pixels, and similar tracking technologies (see Section 6).
3.3 Information from Third Parties
- Analytics providers and other service providers that help us monitor Site performance and improve our Services.
- Social media or marketing platforms, if you choose to interact through them.
4. How We Use Your Information
- To provide, maintain, and enhance our Site and Services.
- To respond to inquiries, requests, or complaints.
- To provide quotes, schedule consultations, and manage service delivery.
- To send transactional or informational communications regarding our Services.
- To analyze and improve Site usage and user experience.
- To meet legal obligations and protect our rights.
5. Sharing of Personal Information
- Service providers that assist with technical, analytical, or marketing services.
- Legal obligations, including responding to lawful requests or preventing fraud.
- With your consent when you authorize sharing, such as through social login or promotions.
6. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze traffic, and provide tailored content. You can manage or disable cookies through your browser settings; however, some features of the Site may not function correctly if cookies are disabled.
7. Security of Information
We implement reasonable safeguards to protect personal information. While we take appropriate measures, no system is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal data only as long as necessary to provide Services, comply with legal requirements, or resolve disputes. When no longer required, information is deleted or anonymized.
9. California Privacy Rights
California residents may have the right to request access, deletion, or opt out of the sale of their personal information. Requests can be submitted via email to privacy@solarpanelgo.com with “California privacy request” in the subject line.
10. Children’s Privacy
Our Site and Services are not intended for children under 16 years old. We do not knowingly collect personal information from children. If you believe your child has provided personal information to us, please contact us for deletion.
11. Changes to this Policy
This Privacy Policy may be updated periodically. Changes will be posted on the Site with a revised “Effective Date.” We encourage you to review this Policy regularly.
12. Acknowledgment
By using our Site or Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and its terms.